1. Shipping & Delivery Policy
94-Bit Electronics aims to provide reliable delivery across South Africa.
- Delivery Areas: We deliver to all physical addresses within South Africa.
- Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
- Delivery Estimates: Main Centers (e.g., Pretoria, Johannesburg): 2–4 business days.
- Regional/Remote Areas: 5–7 business days.
- Shipping Costs: Rates are calculated at checkout based on your location and the weight of the items.
- Tracking: Once your order is dispatched, you will receive a tracking number via email.
2. Refund & Return Policy
In accordance with the South African Consumer Protection Act, your satisfaction is our priority.
- 7-Day “Cool-off” Period: Under the ECTA, you are entitled to cancel your purchase within 7 days of receiving the goods for a full refund, provided the items are unopened and in their original packaging.
- Defective Products: If a product is defective within 6 months of delivery, you are entitled to a repair, replacement, or refund.
- Exclusions: We cannot accept returns on items that have been physically damaged by the user or software that has been unsealed/activated.
- Return Process: To initiate a return, contact info@94BitElectronics.co.za. Customers are responsible for return shipping costs unless the item is defective.
3. Cancellation Policy
- Before Dispatch: You may cancel your order at any time before it has been shipped for a full refund.
- After Dispatch: If the order has already left our facility, it will be treated as a return under our 7-day cool-off policy. Shipping fees in this instance are non-refundable.
4. Terms of Service
By using 94bitelectronics.co.za, you agree to the following:
- Company Information: 94-Bit Electronics is a private company registered in South Africa (Registration No: 2026/221153/07).
- Independent Provider: We are an independent provider of brand-new consumer electronics and are not affiliated with Apple Inc. Apple and iPhone are trademarks of Apple Inc.
- Pricing: All prices are listed in ZAR. We reserve the right to change prices without notice.
- Payment: Orders will only be processed once funds have cleared in our account.
- Governing Law: These terms are governed by the laws of the Republic of South Africa.
5. Privacy Policy (POPIA Compliant)
We respect your privacy and handle personal information in accordance with the Protection of Personal Information Act (POPIA).
- Data Collection: We collect your name, contact details, and address solely to process orders and improve our service.
- Data Usage: Your information is never sold to third parties. We only share necessary details with our courier partners to ensure delivery.
- Security: We use industry-standard encryption to protect your transaction data.
6. Disclaimer
- Product Accuracy: While we strive for technical excellence, we do not warrant that product descriptions or other content are 100% error-free.
- Limitation of Liability: 94-Bit Electronics shall not be liable for any indirect or consequential loss arising out of the use of products purchased from our store.
Contact Information
For any questions regarding these policies, please reach out:
- Email: info@94bitelectronics.co.za
- Phone: +27 67 557 8885
- Registered Office: Mamelodi, Gauteng, 0012.
